top of page

Privacy Policy

At Papagallo, we value the trust you place in us when you visit our multicuisine restaurant and our kids' soft play area. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and visit our physical location.

1. Information We Collect

We collect information to provide a seamless dining and play experience. This includes:

  • Personal Identification: Name, email address, phone number, and physical address (collected via reservations or event bookings).

  • Children’s Information: When booking the soft play area or a birthday party, we may collect a child’s name and age to ensure safety and age-appropriate access. We do not collect this data without parental consent.

  • Payment Data: Credit card details processed through secure, third-party payment gateways for deposits or pre-payments.

  • Technical Data: IP address, browser type, and cookies used to improve your experience on our website.

2. How We Use Your Information

We use the data collected for the following purposes:

  • Reservations: To manage your table bookings and play area slots.

  • Safety & Liability: To maintain records of play area waivers and ensure the safety of all minors on the premises.

  • Communication: To send booking confirmations, updates, or respond to inquiries.

  • Marketing: With your explicit consent, we may send you information about seasonal menus, special events, or play area promotions.

3. Data Protection & Security

We implement strict security measures to protect your data.

  • Physical Security: Access to play area registration logs is restricted to authorized staff.

  • Digital Security: Our website uses SSL encryption. We do not store full credit card numbers on our local servers.

4. Third-Party Sharing

We do not sell your personal data. We only share information with trusted partners necessary to run our business, such as:

  • Reservation Platforms (e.g., OpenTable or SevenRooms).

  • Payment Processors (e.g., Stripe or Square).

  • Email Services for newsletters (only if you opt-in).

5. Children’s Privacy

The safety of our younger guests is our priority. We only collect information about children that is strictly necessary for the use of the Papagallo Soft Play Area. This information is collected directly from the parent or legal guardian. Parents have the right to review or request the deletion of their child's information at any time.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request the correction of inaccurate data.

  • Request the deletion of your data (the "Right to be Forgotten").

  • Opt-out of marketing communications at any time.

7. Contact Us

If you have any questions regarding this policy or how your data is handled, please contact us:

Papagallo Restaurant & Kids Play Area Address: Second Floor, Vintage High Street, Haldwani - 263139 Email: info@papagallo.in Phone: +91 703-715-0171

bottom of page